SIS 2.0 Resources
Introducing SIS 2.0
We are pleased to announce the availability of Service Information System (SIS) 2.0 to our customers, which will replace the existing SIS Web. SIS 2.0 is an innovative, cloud-based solution that builds upon the same legendary data model and will deliver Caterpillar parts and service information to virtually any device. Paired with a modern, mobile-friendly search and navigation experience, SIS 2.0 empowers new and experienced users to find whatever they need with fewer clicks.
Benefits of SIS 2.0
- It’s SIMPLE: No more plugins, updates, or configuration to manage. You can access all the parts and service information you need from any computer, phone, or tablet.
- It’s INTUITIVE: SIS 2.0 has an intuitive interface that is easy to learn. Compared to the legacy SIS Web, the learning curve is significantly reduced. With little to no training, users will be up and running quickly and easily.
- It’s EFFICIENT: With SIS 2.0, you can find all the parts and service information you need, but much quicker and easier than in the past. You’ll spend less time researching and more time working.
SIS 2.0 Training
Training tutorials can be accessed by any customer with a Parts.CAT.com username or CAT login (CWS ID) – We encourage you to spend a few minutes watching these prior to using SIS2 for the first time.
*Please Note: All customers must migrate to SIS 2.0 by May 14, 2021, as SIS Web will no longer be accessible. SIS 2.0 will ONLY run on the Google Chrome browser, please download Google Chrome prior to launching.